OneNet Year 2000 contacts

In an effort to assure a smooth transition to the Year 2000, key OneNet operations and technical staff will be "on-site" to address any issues resulting from the date change. Further, staff will be on duty January 1, 2000 monitoring, testing and validating OneNet's systems to assure they are fully functional and that all reporting mechanisms are operational.

It is important to note that high volumes of clients accessing OneNet at the date change may result in slower performance of the network. Dial-up customers may also experience "busy" signals when they attempt to access the Internet. It will not be necessary for OneNet customers to call to report these issues. OneNet's comprehensive monitoring systems will automatically alert staff to network difficulties and failures.

OneNet's customers are encouraged to call the toll-free hotline NOW to ask questions about OneNet and the Y2K conversion.

Call toll free between 8 a.m.-5 p.m. Monday through Friday.

1-888-566-3638

Oklahoma City-area residents should call 225.9444.

Important Note: OneNet staff requests that customers refrain from calling at Midnight of the New Year and use the toll-free number for emergencies only. If you have an emergent situation, please be ready to provide the following information:

· Your name and which OneNet customer you respresent

· The nature of your problem

(Please be brief and to the point)

In the event that OneNet receives a significant amount of calls, staff will prioritize each and respond accordingly.

General questions and media inquiries should be directed to:

Director of Marketing and Communications

Phone: 405.225.9444 Fax: 405.225.9250 Pager: 405.798.1066 (Emergencies Only)

e-mail: ksnodgrass@onenet.net

Comments or questions regarding OneNet: webmaster@onenet.net